In October 2023, KEYU specially arranged for an after-sales service team to travel to Greece, where they provided systematic and comprehensive product training to distributors and end-users, as well as in-depth exchanges on the product's functionality and the significance of its clinical applications.

Before this, KEYU has already completed the product registration in Greece. This time, the successful installation of KEYU's Feces Analyzer KU-F600 in Greece has brought a brand new experience to local users. Moreover, KEYU team has collected the detailed requirements of users and timely feedback to the R&D team, who will customise and upgrade the product to better serve Greek hospital users.

KEYU's professional after-sales engineers provide on-site demonstration and debugging test for KU-F600 in the process of installation, and conduct relevant operation training on the operation and use of the instrument and maintenance for the medical and nursing staff of the department, and make regular inspections and return visits to the instruments being used in the hospitals; as for the instruments reported for repair by the department, we will carefully explain the fault phenomena, fault analysis and repair methods to the technical engineers of the hospitals.

KEYU's after-sales service team will always adhere to the original intention, through regular overhaul and maintenance of hospital equipment, operation training for clinical staff to effectively reduce the risk of equipment use, while enhancing customer satisfaction.