KEYU upgrades products and service quality for Thai customers
2023-03-01

February 2023, KEYU sent an aftersales team to Thailand. 

They conducted systematic product training for distributors and end users.

KEYU has completed product registration inThailand. 

KEYU's products have installed in Thailand one after another,

bringing a brand  new experience to Thai hospital users.


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 To understand the customer's needs indepth and provide solutions in time, 

KEYU's team paid a return visit to Panyananthaphikkhu Chonprathan Medical Center Hospital, 

where KU-F20 Feces Analyzer has been installed.


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Experts of laboratory medicine from Sirira Hospital to trial KU-F20 Siriraj Hospital is Thailand's royal hospital, 

the oldest and largest hospital in Thailand.

We had an in-depth communication regardingthe product functions and clinical application significance.


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In the end,KEYU collected users’ detailed needs and gave timely feedback to the R&D team.

KEYU will customize and upgrade the product to serve Thai hospital users better.


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February 21, KEYU successfully installed a KU-2800 Urine Analysis System in Angthong Hospital, Thailand.


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It's the first KU-2800 installed in Thailand.

KEYU also provided on-site demonstration and shakedown test.


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After the installation, engineers from KEYU's Thai distributor conducted test result

comparison between KU-2800 and doctor's manual test.

The results were accordant.


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Experts from Angthong Hospital approved the result and expressed great affirmation to KU2800.

Compared with the automated machine originally used in the hospital, KU-2800 has more accurate recognition, 

provides clearer pictures, improves examination efficiency significantly and shortens patient waiting time.

With help of KU-2800, hospitals will further improve service quality.


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Next, the distributor team in Thailand will install KU-2800 Automatic Urine Analysis System in other hospitals

KU-2800 will serve more Thai hospitals soon.


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As a professional service provider of body fluid automated analyzers, KEYU insists on the

"User First"principle. KEYU has built a sound aftersales service framework, carries out online and offline

training in parallel, and offers free lifetime technical consultation and software upgrade service.


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In the next two years, KEYU plans to install over a hundred instruments in Thailand.

KEYU will further promote "Intelligent Manufacturing in China" and better serve users in Thailand.

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